Uber's New Quiet Mode Will Let You Ride in Silence

The ridesharing service is rolling out a feature that lets customers choose their level of conversation.
Sarah Ward
May 19, 2019

For some, friendly banter with whoever happens to be behind a car's wheel is a regular part of booking a ride. For others, the obligatory bout of awkward conversation with the driver is the most dreaded part of the trip. Or, maybe you're just having a bad day and don't feel like chatting. Perhaps you're usually happy to talk away, but you're stressed, have too much on your mind, and have emails to check while you're getting from point A to point B.

Whether you like a good chinwag with your driver or prefer riding in silence, Uber has introduced a new feature that lets customers choose their level of conversation. It's called quiet mode, and it gives riders three options — 'quiet preferred', 'happy to chat' and 'no preference' — when booking a trip.

The catch: it's only available for Uber Black customers, and it has currently only launched in the US. According to the Uber website, the ridesharing service's premium offering has also added a suite of other 'enhanced features', including asking for help with your luggage, requesting a specific temperature within the car, giving passengers a bit of extra time to make their way to the vehicle, and offering a consistent kind of ride in terms of car models, makes, interiors and exteriors.

While there's no word on if or when the features will be rolled out beyond America — or if any will be adopted by regular Uber — there is obviously already option for folks who'd like to get across town without natter. It's certainly a sign of the times that ordering a conversation (or lack thereof) can now be done at the touch of a button, rather than in person. That said, pre-selecting quiet mode will stop the dreaded, always uncomfortable "I don't feel like chatting" convo before the uncomfortable silence, as well as awkward small talk.

Published on May 19, 2019 by Sarah Ward
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