1. Respect for Privacy and GDPR Compliance
(a) Concrete Playground Pty Ltd respects your right to privacy. We are committed to safeguarding the privacy of our customers and website visitors. Alongside adhering to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth), we also comply with the General Data Protection Regulation (GDPR) for our European Union customers.
(b) "Personal information" under this policy refers to information we hold which is identifiable as being about you.
2. Collection of Personal Information
(a) Concrete Playground Pty Ltd will collect personal information that you provide via our website, directly to us, or in other forms.
(b) You may provide basic information such as your name, phone number, address, and email address to enable us to send information, provide updates, and process orders. We may collect additional information in various scenarios, like feedback provision, survey responses, financial details, etc.
(c) We also collect any other information you provide while interacting with us.
3. How We Collect Your Personal Information
(a) Personal information is collected through various means, such as electronic interactions, in-person encounters, website access, and service provision. Information from third parties is also collected and protected under this policy.
4. Use of Your Personal Information
(a) Your information is used to provide services, information, updates, and to understand your needs better. We also use it for marketing purposes, consistent with your preferences.
(b) We may contact you via telephone, email, SMS, or mail.
5. Disclosure of Your Personal Information
(a) We disclose your personal information within our company and to our partners as necessary for service provision.
(b) Legal requirements may mandate disclosure.
(c) We protect our legal rights and property through your information.
(d) International transfers of data will be protected under this policy and GDPR guidelines.
(e) Business transfers may include the transfer of personal data, subject to legal requirements.
(f) By providing us with personal information, you consent to the disclosures outlined in this policy.
6. Security of Your Personal Information
(a) We are committed to securing your data, with appropriate measures against unauthorized access, misuse, loss, or disclosure.
(b) Data transmission is at your own risk, but we strive to protect your information.
7. Access to Your Personal Information
(a) Under GDPR, you have the right to access the personal information we hold about you. Please contact us at [email protected].
8. Complaints about Privacy
(a) We take privacy complaints seriously. Contact us with any concerns.
9. Changes to Privacy Policy
(a) This policy may change. We encourage regular review of the policy.
10. Website and Cookies
(a) We collect certain information via our website.
(b) Cookies are used for site functionality and experience enhancement.
(c) We are not responsible for third-party site privacy practices.
Last updated: December 2023