Helping small business chart a smart course to success, thanks to the advice of those who have been there, done that.
Marley Ng
November 29, 2024

Advice from the best in the business, at your fingertips.

Whether you’re just starting out or have been in the game for a few years, you can always learn a thing or two from those who have come before you. Founding your own business is a huge undertaking and it can be difficult to know when to stay true to your brand, make a tough call or try something different.

That’s why we’ve teamed up with the business solution specialists at Square to get tips and tricks from longstanding legends of Australia’s hospo scene.

From a checklist for starting a small business to advice for building a loyal customer base and common pitfalls to avoid, we’ve got your back as you pave your way to establishing and growing your own business.

Find out how Square can kickstart your business at squareup.com

We Asked the Experts

Small steps to big growth.
On Evolving the Menu
Lankan Filling Station
Coming Soon

On Baking Their Own Bread
Good Ways Deli
Coming Soon

On Improving Step By Step
Sauce Brewing Co
Coming Soon

Square Sellers Near You

  • Bar

    Smiley Brewing Co

    9 Southeast Boulevard, Pakenham

    Local flavours and makers take centre stage at this family owned and operated Pakenham brewery.

  • Restaurant

    Una Una

    712 Station Street, Box Hill

    The two-in-one offering of this Box Hill bistro means you can grab a specialty whipped coffee by day, or tuck into roast duck and martinis at night.

  • Cafe

    Bakemono Bakers

    273 Little Lonsdale Street, Melbourne

    The signature baked goods, including almond and yuzu croissants, blueberry danishes, and honey, sesame and sea salt scrolls, keep customers coming back time and time again.

  • Restaurant

    Baker Bleu - South Yarra

    183 Domain Road, South Yarra

    Expect the full range of breads, pastries, pizzas, sandwiches, Market Lane coffee and, exclusively at South Yarra, even soft serve.

  • News

    Meet In Service: the Free Masterclass Platform Offering Advice From the Best in the Hospitality Industry

    In Service gleans real-world insights from Australia's best venue owners.

  • Restaurant

    Re'em Yarra Valley at Helen & Joey Estate

    12-14 Spring Lane, Gruyere

    Refined and reimagined dishes include duck croquettes with Peking sauce and steamed buns with whipped pork fat and chilli.

  • News

    "Pivot with Purpose": Japanese Cafe Kahii on the Importance of Staying Flexible in Hospitality

    We asked Kahii's director, Matthew Wong, the pros and cons of flexibility in hospitality.

  • Restaurant

    Reed House

    130 Lonsdale Street, Melbourne

    Reed House is found in a historic bluestone building, serving British classics with a contemporary twist.

  • Restaurant

    Charrd

    74 Lygon Street, Brunswick East

    These burgers have gone viral for good reason.

  • Restaurant

    Manze

    5 Errol Street, North Melbourne

    Manzé brings Mauritian flavours and cooking techniques to North Melbourne.

  • Cafe

    Good Measure

    193 Lygon Street, Carlton

    The best cafes moonlight as cocktail bars.

  • Restaurant

    Amatrice Rooftop Restaurant

    16 Stephenson Street, Cremorne

    Zip away to Italy in the back streets of Cremorne, with aperitivo sips and specialty pasta 10 stories above the ground.

  • Cafe

    Brunetti Classico Boutique Coburg

    107 Newlands Road, Coburg North

    Drop by Brunetti Classico's Coburg concept store for cake consultations and takeaway bites.

  • Bar

    Code Black Coffee Flinders Lane

    189 Flinders Lane, Melbourne

    Code Black's Morning Bar is home to a stacked lineup of coffee-infused cocktails — both boozy and non-alcoholic.

  • Cafe

    Mork Chocolate Looking Glass

    13 Centre Place, Melbourne

    The site is showcasing the team's unconventional chocolate bars, elaborate drinking chocolates that never made it onto the menu, chocolate cocktail pairings and creative desserts.

  • Cafe

    Third Wheel Highett

    493 Highett Road, Highett

    Quality cups of joe and a seriously high-end menu make this Highett gem shine.

  • Cafe

    That's Amore Cheese

    66 Latitude Boulevard, Thomastown

    This deli and producer in Melbourne's north has an enviable fromage cabinet, house-made gelato and a cheese-laden brunch menu.

  • Bar

    HER Bar

    270 Lonsdale Street, Melbourne

    HER's ground-floor residence is a Euro-inspired restaurant and bar serving up lunch, late-night eats and cocktails aplenty.

  • Cafe

    Patricia Coffee Brewers

    Corner Lt Bourke And Lt William Streets, Melbourne

    A standing room-only coffee bar that's basically Melbourne cafe perfection.

  • Bar

    Mörk Chocolate QVM

    Shop 51-54 Dairy Produce Hall, Queen Victoria Market, Melbourne

    Mörk has landed in Queen Victoria Market with homemade cinnamon scrolls, made-to-order s'mores and hot chocolates by the gallon.

  • Restaurant

    Soi 38

    38 Mcilwraith Place, Melbourne

    With an atmosphere that perfectly mirrors the vibrant hustle and bustle of a Bangkok market.

  • Bar

    Cookie

    Level 1, Curtain House, 252 Swanston Street, Melbourne

    One of the classic 'cool' bars in Melbourne never fails to disappoint.

  • Bar

    Bar Margaux

    111 Lonsdale Street, Melbourne

    A CBD basement bar serving up French bistro food and cocktails until 5am.

  • Cafe

    Falco Bakery

    288 Smith Street, Collingwood

    You'll find sourdough baguettes, chocolate-halva brownies and egg and cheese muffins at the Bar Liberty Team's Collingwood bakery.

  • Bar

    Piano Bar

    90-92 Little Malop Street, Geelong

    Catch a drag show or make the stage your own at this rollicking live music venue.

  • Cafe

    Brown Bagels

    25 Equitable Place, Melbourne

    A long-standing bagel go-to in Melbourne's CBD.

  • Cafe

    Saint Dreux

    08/260 Collins Street, Melbourne

    A futuristic katsu sando and Japanese coffee bar in the CBD.

  • Bar

    The Albion

    172 York Street, South Melbourne

    The historic pub is back with a new rooftop bar and a 5am weekend licence.

  • Cafe

    Brunetti

    250 Flinders Lane, Melbourne

    A Melbourne cafe institution has a modern makeover on Flinders Lane.

  • Bar

    Juliet

    37–41 Little Bourke Street, Melbourne

    Punch Lane's basement raclette, jazz and wine bar.

  • Shop

    South Melbourne Market

    Coventry Street, South Melbourne

    A 150-year-old market with some of Melbourne's best coffee, seafood and fresh produce.

  • Restaurant

    The American Doughnut Kitchen

    Queen Street, Melbourne

    A cult classic for a reason.

Tap and select Add to Home Screen to access Concrete Playground easily next time. x