Australian Supermarkets Are Implementing Limits on the Number of Customers Allowed In Store

Coles, Woolworths and Aldi have introduced the restrictions to enforce social-distancing measures.
Sarah Ward
April 04, 2020

First, Australian supermarkets introduced restrictions on the amount of toilet paper that customers could purchase. Next, as COVID-19-related panic-buying ramped up, Aussie chains also announced dedicated shopping times for the elderly and people with disability and implemented limits on a wide range of everyday items. Now, in their latest attempt to help combat the spread of the coronavirus, local stores are putting a cap on the number of customers allowed in store at any one time.

Coles, Woolworths and Aldi have each announced plans to restrict the number people who can shop for groceries at once, marking the supermarket chains' next tactic to enforce social-distancing measures. The move comes after stores have already implemented a range of other initiatives in recent weeks, including rolling out plexiglass screens to separate checkout clerks from customers, placing stickers on the floor 1.5 metres apart at checkouts and encouraging shoppers to use the length of their trolleys as a distancing guide.

Coming into force from this Monday, April 6, the restrictions will vary store by store, depending on each shop's size. Overall, though, each chain is taking a similar approach — enlisting staff and security to enforce limits, decide how many customers are allowed in every store at any one time, and make sure that queues outside each shop also adhere to the 1.5-metre social distancing requirements.

Outside Woolies stores, for example, there'll be signage and a coned area, showing customers where to queue. The chain will also employ a one in, one out policy in terms of letting customers inside its stores.

Coles advises that shoppers will be assisted at the entrance to each store, and may be asked to queue to get in where necessary.

And it's worth remembering that Coles, Woolworths, Aldi and IGA have all also released a collective plea for consideration, stressing the need to stick to new restrictions — and reminding shoppers something that should just be a given, aka that hardworking supermarket staff should be treated with courtesy and respect.

For more details on Australian supermarket customer limits, keep an eye on Coles, Woolworths, Aldi and IGA's websites.

To find out more about the status of COVID-19 in Australia and how to protect yourself, head to the Australian Government Department of Health's website.

Published on April 04, 2020 by Sarah Ward
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